Notice: Hosting upgrades scheduled next week

Xsilva will be performing major upgrades to our hosting infrustructure next week in order to improve performance and reporting, as well to accommodate anticipated growth in 2011. These upgrades include the installation of new load balancers capable of increased throughput, bringing a new web server online and configuration changes designed to improve performance. The entire process will take approximately 2 weeks to complete, at which time the upgrades will be complete and will create a noticeable improvement for all users.

In order to implement these improvements there will be a possible disruption of service of up to 5 minutes during the initial part of the upgrade period, which is scheduled to occur from Monday, February 7th to Thursday, February 10th between the hours of 7 AM to 10 AM EST. We anticipate that most customers will not see any noticeable downtime as we have taken multiple precautionary steps to avoid extended outages, however there is a small risk that shoppers visiting hosted Web Stores may lose the contents of their carts during that period.

Our team will be posting regular updates to this blog during the upgrade process, to keep customers informed as to the progress of the upgrades.

If any customers have questions regarding these upgrades, please feel free to contact our hosting team via e-mail.